Curriculum
Thirty days, five themes, one focused lesson a day. Days 1–3 are free.
Week 1
Foundations
- Day 1
The aviation industry and the cabin crew roleFree
How airlines work and what crew are really responsible for.
- Day 2
Aircraft familiarisationFree
Cabin layouts, doors, galleys and the language crew use for them.
- Day 3
A day in the life of crewFree
Rosters, briefings, duty periods and life down route.
- Day 4
Crew resource management
How crews communicate, decide and support each other.
- Day 5
Aviation English basics
Clear, calm English for announcements and passengers.
- Day 6
Aviation terminology
The words recruiters expect you to understand.
- Day 7
Week 1 review
Knowledge check and your first interview practice.
Week 2
Safety awareness
- Day 8
Safety fundamentals
Why safety comes before service, every time.
- Day 9
Safety equipment
What's on board and what it's for.
- Day 10
Emergency procedures awareness
The principles behind crew emergency roles.
- Day 11
Fire and smoke awareness
How crews think about fire in a sealed cabin.
- Day 12
Handling a disruptive passenger
De-escalation, teamwork and the interview answer that goes with it.
- Day 13
Security and dangerous goods awareness
Spotting risks and knowing who to tell.
- Day 14
Week 2 review
Scenario practice and knowledge check.
Week 3
Care and service
- Day 15
Medical and first-aid awareness
Common in-flight medical situations and the crew response.
- Day 16
Evacuation and water-landing awareness
Commands, roles and survival principles.
- Day 17
Premium customer service
Anticipation, warmth and service recovery.
- Day 18
Special assistance passengers
Supporting passengers with reduced mobility and other needs.
- Day 19
Cultural awareness
Serving passengers and working with crew from everywhere.
- Day 20
Difficult situations
Complaints, conflicts and staying professional under pressure.
- Day 21
Week 3 review
Service scenarios and knowledge check.
Week 4
Presence and preparation
- Day 22
Grooming standards
What recruiters look for, from hair to hands.
- Day 23
Body language and presence
Posture, smile and eye contact that read as confident.
- Day 24
The airline CV and photo
A one-page CV and photos that pass the first screen.
- Day 25
Online applications and video interviews
Recording answers that sound natural on camera.
- Day 26
Gulf carrier recruitment overview
How Middle East airlines typically recruit.
- Day 27
Week 4 review
Full grooming and CV checklist.
Week 5
Assessment day
- Day 28
Group exercises
How to stand out in a group without taking over.
- Day 29
The final interview
Structuring answers to the questions that come up most.
- Day 30
Full mock assessment
A complete practice run from arrival to final interview.
Safety and emergency content is taught for awareness and interview preparation. Operational procedures are specific to each airline and are taught during that airline's own training.
