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Curriculum

Thirty days, five themes, one focused lesson a day. Days 1–3 are free.

Week 1

Foundations

  1. Day 1

    The aviation industry and the cabin crew roleFree

    How airlines work and what crew are really responsible for.

  2. Day 2

    Aircraft familiarisationFree

    Cabin layouts, doors, galleys and the language crew use for them.

  3. Day 3

    A day in the life of crewFree

    Rosters, briefings, duty periods and life down route.

  4. Day 4

    Crew resource management

    How crews communicate, decide and support each other.

  5. Day 5

    Aviation English basics

    Clear, calm English for announcements and passengers.

  6. Day 6

    Aviation terminology

    The words recruiters expect you to understand.

  7. Day 7

    Week 1 review

    Knowledge check and your first interview practice.

Week 2

Safety awareness

  1. Day 8

    Safety fundamentals

    Why safety comes before service, every time.

  2. Day 9

    Safety equipment

    What's on board and what it's for.

  3. Day 10

    Emergency procedures awareness

    The principles behind crew emergency roles.

  4. Day 11

    Fire and smoke awareness

    How crews think about fire in a sealed cabin.

  5. Day 12

    Handling a disruptive passenger

    De-escalation, teamwork and the interview answer that goes with it.

  6. Day 13

    Security and dangerous goods awareness

    Spotting risks and knowing who to tell.

  7. Day 14

    Week 2 review

    Scenario practice and knowledge check.

Week 3

Care and service

  1. Day 15

    Medical and first-aid awareness

    Common in-flight medical situations and the crew response.

  2. Day 16

    Evacuation and water-landing awareness

    Commands, roles and survival principles.

  3. Day 17

    Premium customer service

    Anticipation, warmth and service recovery.

  4. Day 18

    Special assistance passengers

    Supporting passengers with reduced mobility and other needs.

  5. Day 19

    Cultural awareness

    Serving passengers and working with crew from everywhere.

  6. Day 20

    Difficult situations

    Complaints, conflicts and staying professional under pressure.

  7. Day 21

    Week 3 review

    Service scenarios and knowledge check.

Week 4

Presence and preparation

  1. Day 22

    Grooming standards

    What recruiters look for, from hair to hands.

  2. Day 23

    Body language and presence

    Posture, smile and eye contact that read as confident.

  3. Day 24

    The airline CV and photo

    A one-page CV and photos that pass the first screen.

  4. Day 25

    Online applications and video interviews

    Recording answers that sound natural on camera.

  5. Day 26

    Gulf carrier recruitment overview

    How Middle East airlines typically recruit.

  6. Day 27

    Week 4 review

    Full grooming and CV checklist.

Week 5

Assessment day

  1. Day 28

    Group exercises

    How to stand out in a group without taking over.

  2. Day 29

    The final interview

    Structuring answers to the questions that come up most.

  3. Day 30

    Full mock assessment

    A complete practice run from arrival to final interview.

Safety and emergency content is taught for awareness and interview preparation. Operational procedures are specific to each airline and are taught during that airline's own training.